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Frequently Asked Questions (FAQ)
If you have a question that is not answered here, please contact us.
- What do I need to run SeeMonkey™?
- Does SeeMonkey™ work on Windows Vista?
- Does SeeMonkey™ work on Windows 7?
- Does SeeMonkey™ work on Mac OS X?
- Where can I find a compatible Canon camera?
- Which webcams are compatible?
- When will you offer the SeeMonkey service in my area?
- Where are the pictures stored?
- What's the difference between non-commercial and commercial use?
- Can SeeMonkey be used for commercial purposes?
- Where can I find perforated photostrip paper?
What do I need to run SeeMonkey™?
For SeeMonkey, you'll need:
Does SeeMonkey™ work on Windows Vista?
Yes, SeeMonkey™ now runs on Vista computers. While you cannot use Canon PowerShot digital cameras with SeeMonkey on Vista, you can still use a high-quality webcam. The printout quality for high-end webcams is very similar to digital cameras. To use a PowerShot camera, you'll need to use a computer with Windows XP.
Does SeeMonkey™ work on Windows 7?
Yes, SeeMonkey™ runs on Windows 7 computers. You can use a high-quality webcam on Windows 7, but you cannot use Canon Powershot cameras on Windows 7. The printout quality for high-end webcams is very similar to digital cameras. To use a PowerShot camera, you'll need to use a computer with Windows XP.
Does SeeMonkey™ work on Mac OS X?
Unfortunately, no. Right now SeeMonkey™ is Windows only. We have plans to offer some OS X support in the future, but it will take some time and there is no planned date yet. If you want to find out any news, please add yourself to the mailing list.
Meanwhile you may want to consider David Cline's software.
Where can I find a compatible Canon camera?
Check the list of compatible Canon cameras. Any cameras not on that list are incompatible with SeeMonkey.
There are always compatible cameras for sale on eBay. Since most of the cameras are older (but still perfect for SeeMonkey use), the prices are very reasonable. Expect to pay $50-100 for a used camera, or even cheaper if you hunt around.
You can also check your local craigslist to see if anyone is selling a compatible camera.
You might even have one lying around! Check your old cameras, and ask friends & family if they have older Canon cameras that they don't use. Chances are you might find one you can borrow.
Which webcams are compatible?
Any recent webcam (in the past few years) should be compatible. However, many cheaper webcams (including some that are built-in to many laptops) have awful image quality, and the printouts will not look very good. We recommend a high-end webcam, like the Logitech QuickCam Pro 9000 or the Microsoft LifeCam Cinema
When will you offer the SeeMonkey service in my area?
You can view our current service area on the services page.
We are looking to expand our service area and have plans for the future. If you'd like to hear any updates, please sign up for our mailing list and you'll know as soon we expand.
Where are the pictures stored?
The pictures are stored in "My Documents" folder, in the "My Pictures" sub-folder. Open "My Computer", click on "My Documents", then click on "My Pictures". You should see a folder like "SeeMonkey Photos 2010-01-01" or similar; this is where the pictures are stored. SeeMonkey will create a new folder depending on the date.
If your "My Pictures" folder is in a non-standard location (if you've changed it on your computer), then the pictures will be in the "C:\Program Files\SeeMonkey\Photos" folder.
You can copy those pictures to another place on your computer, email them, share them with friends, etc.
SeeMonkey saves each individual picture, as well as the photostrip. The individual pictures end with -0.jpg, -1.jpg, or -2.jpg, and the photostrips end with -strip.jpg.
What's the difference between non-commercial and commercial use?
Non-commercial Use means that you're using it for your own event, or for your own enjoyment. Basically, you're not making money from it and you're not using it as part of your business.
Commercial Use means that you're either charging to use the software, or you're using it as part of your business.
If you're using it for your own (or a friend's) wedding or party, that's non-commercial. If you're charging someone to setup or use the software at their even, then that's commercial. If you're using SeeMonkey at your place of business, that's also commercial.
Can SeeMonkey be used for commercial purposes?
SeeMonkey does not currently offer commercial pricing/use. This may change in the future as we determine a commercial pricing model. Feel free to contact us if you would like to know more, but we will update the website if/when commercial pricing is available.
Where can I find perforated photostrip paper?
We just buy 4x6 photo paper and use a perforator blade on a rotary paper cutter. The linked cutter and blade work well and can be found at local craft stores or online.
Any rotary would work, as long as you can find a perforating blade. Just perforate the 4x6 photo paper down the middle (the long way), and then load into the printer as normal. After the photos are printed, the strips can be easily torn apart by hand.